Managed AI operations for law firms
Your firm’s own AI. Private. Working by Day 7.
A paralegal you text: it answers the 9:14 p.m. lead, drafts your documents, and watches your deadlines, on a server your firm owns. You review everything. We build and run it all.
Your data stays on your firm’s private server. Always. The report is yours either way.
PracticeOps agent›
iMessage · Today 9:14 PM
Lives where you already work
Integrates with your tools
One day with your agent
No logins. No dashboards. No prompts to write.
You delegate
"Draft the Ramirez demand letter from yesterday’s intake." Done before your second coffee. You review, edit, send.
It answers
A client texts "any update?" The agent answers from the file, using approval rules you set.
It captures
A prospect fills out your web form. The agent asks the intake screening questions you approved, books a consult on your real calendar, and a summary is waiting in your inbox at 7 a.m.
You text it the way you’d text a paralegal. It does the work. You review.
What your agent can do
Starting points, built specifically for your practice.
These are examples. Once your agent is live, you can ask for any of them, and the ones that move the needle for your firm get built, deployed, and refined over time.
Employment law
- Draft demand letters for wrongful termination, wage, discrimination & harassment from a structured intake
- Generate EEOC charge support documents from a fact pattern
- Draft separation agreement first drafts from your templates
- Track filing deadlines and statutes of limitations
Civil rights
- Draft §1983, Title VII, and ADA demand letters
- Generate FOIA requests on demand
- Prepare administrative complaint drafts (EEOC, state agencies)
- Track government response deadlines
Immigration
- Auto-fill standard USCIS forms (I-130, I-485, I-589, I-751) from intake
- Draft Requests for Evidence (RFE) responses from the case file
- Send clients automated status updates as cases progress
- Qualify and route inbound requests in the client’s language
Personal injury
- Generate medical chronologies from records you upload
- Draft initial demand packages with damages calculations
- Track lien holders and reduction negotiations
- Send clients case-status updates without paralegal lift
Family law
- Run intake conversations for new prospects
- Generate first drafts of financial affidavits from intake
- Send hearing reminders to clients
- Draft routine motion templates
Any practice
- Capture inbound leads 24/7 and book consultations on your calendar
- Answer “any update on my case?” with the latest authorized status
- Look up matter info on demand (“when is the Smith hearing?”)
- Pre-fill retainers and watch deadlines before they bite
Where to start
What would you hand to AI first?
Every firm asks the same question. The answer usually hides in one of these four piles:
Repetitive drafting
Demand letters, intake forms, status letters that are 80% template and 20% case-specific judgment. You redo the 80% by hand every time.
"Any update?" traffic
Emails and texts from existing clients all day, when 90% could be answered from information already in the file.
After-hours leads
A prospect reaches out at 9 p.m., hears nothing, and books with a competitor by morning. They don’t leave a voicemail. They text the next firm.
Deadline babysitting
Tracking filing deadlines and statutes of limitations across active matters, and the low-grade anxiety of wondering what you missed.
At your billing rate, what is that worth? The calculator tells you in 2 minutes, with the three workflows to hand off first.
Audit my weekHow it works
Live in your firm by Day 7.
You never see infrastructure, configuration screens, or a training video. Here is the whole thing, dated:
- Day 1
Discovery call
We pick the one workflow that moves your needle most.
- Day 2-5
We build your setup
We provision your firm’s private server and connect your tools: Clio, MyCase, Filevine, PracticePanther, Smokeball, your calendar, your email.
- Day 7
Workflow #1 is live
You text your agent for the first time. Not a demo. Real work.
- Every week
A 30-minute check-in
Plus a Friday digest of what shipped, what’s in progress, and what’s next.
- Every month
Two new workflows
Built from your wish list and deployed to your agent within the month.
- Day 30
The guarantee
If your first workflow isn’t live and doing real work, we refund 100% of your setup fee.
What you get
A managed service, not another piece of software.
You never install anything, configure anything, or write a prompt. From your perspective, you have a new staff member you text.
One staff member the whole firm can text
Reachable through Slack, Teams, SMS, iMessage, or email. Attorneys, paralegals, and support staff all talk to it the same way. No per-seat fees, no software to learn.
Your data lives in one place: yours
Provisioned and managed by us, owned by you. Never pooled with other firms, never used to train anyone’s AI.
Connected to the tools you run on
Clio, MyCase, Filevine, PracticePanther, Smokeball, plus your calendar, email, and document storage.
You never troubleshoot
Weekly check-ins, a Friday digest of what shipped, and support that fixes problems for you. You just text us.
Privacy & ownership
Every objection, answered.
Confidentiality, privilege, conflicts, and your state’s bar rules aren’t bolted on. The architecture is built around them.
"Where does the data go?"
Nowhere. It lives on your firm’s server. Never duplicated to ours, never pooled with other firms, never used to train any model.
"What about privilege and the bar?"
We provide documentation supporting ABA Formal Opinion 512 and your state’s AI ethics guidance. Every output that touches a client or opposing party is reviewed by you before it goes out.
"Who has access?"
We access your server only with written, per-session authorization. Every access is logged, and the log is available to you on request.
"What if we leave?"
Thirty days’ notice. We remove our access within 48 hours. Your server, your agent, your workflows, and all your data stay with you.
"Will it give legal advice?"
Never. It drafts, retrieves, organizes, and routes. Judgment stays yours. Your name is on the work product.
Those are the answers we give every firm. Get yours in writing, specific to your practice.
Audit my weekThe math, in three lines
One flat fee. No per-seat pricing. No usage surprises.
vs. hiring
A paralegal costs about $5,400 a month, loaded, and works 40 hours a week. PracticeOps is $2,500 a month flat and works around the clock.
vs. BigLaw AI tools
They run $1,200 per attorney per month and your data lives in their cloud. PracticeOps is one flat fee for the whole firm, on your server.
vs. DIY ChatGPT
"Free," plus your weekends. With PracticeOps, you never manage anything. We do.
Our mission
The operations leverage of a big firm, priced for a small one.
Solo and small firms feel the same operational drag as BigLaw, but they cannot buy their way out of it. Enterprise AI is priced for enterprises. Consumer AI hands you the keys and walks away. PracticeOps is the managed middle: a private AI staff member that lives in the tools you already use, runs the busywork you hand it, and keeps your client data on a server only your firm can touch.
We are founder-led. You get the person who designs and runs your workflows on every call, not a sales team.
Private by design
Your data stays on a server only your firm can touch. It never trains a model and never mixes with data from any other firm.
Founder-led
One accountable person from the first call to your live workflow. Not a sales team, not a support queue.
Live in 7 days
Your first workflow is running by Day 7. Full refund if it is not earning its keep by Day 30.
FAQ
What lawyers ask before they book the call.
From data safety to bar rules to what happens if you leave. The honest answers.
Is my client data safe?+
Your data never leaves your firm’s private server. We don’t store it, replicate it, pool it with other firms, or train AI models on it. We access your server only with your written, per-session authorization, and every access is logged.
Is this legal under bar rules?+
The architecture is designed to support your compliance with ABA Formal Opinion 512 and your state’s AI ethics guidance. The agent never gives legal advice. It drafts, retrieves, and routes, and you review everything before it leaves your firm. We provide technical documentation supporting your compliance posture.
What does "managed" actually mean?+
We handle everything technical. You never install anything, configure anything, learn new software, or write a prompt. From your perspective, you have a new staff member you text. When something breaks, you don’t troubleshoot. You text us and we fix it.
Does it integrate with my practice management software?+
We have built-in integrations for Clio, MyCase, Filevine, PracticePanther, and Smokeball, plus your calendar, email, and document storage. If you use something else, ask us. Most modern systems can be integrated.
What counts as a "workflow"?+
A specific automation your agent performs. For example, "draft a demand letter from a structured intake" or "respond to client status inquiries with the latest authorized update." Two are included every month in your retainer; additional ones are $600 each.
What if I leave?+
Thirty days’ written notice. We remove our access to your server within 48 hours. Your server, your agent, your workflows, and all your data stay with you. No clawbacks, no holds, no penalties.
How long does it take to see ROI?+
Your first workflow is live by Day 7. Most firms see direct time savings within the first two weeks and measurable revenue impact, usually through better lead capture or faster client communication, by the end of month one.
Can my entire team use it?+
Yes. Your agent is firm-wide. Attorneys, paralegals, and support staff can all use it through your messaging platform. There are no per-seat fees.
Pricing
$4,500 setup ($2,250 for the founding cohort) + $2,500/mo flat.
No per-seat fees. No usage surprises. All server and AI costs included. First workflow live by Day 7, or your setup fee back at Day 30.
Tell the calculator your practice area.
It will tell you what to delegate first, and what it’s worth. The report is yours either way. No demo, no sales sequence. If it makes sense, the founder follows up personally.